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International Banker recently held its annual Banking Awards to acknowledge the top African and Middle Eastern banking institutions and individuals. Gulf Bank received awards in two categories: Best Commercial Bank of the Year Kuwait 2016 and Best Innovation in Retail Banking Kuwait 2016.International Banker offers a global view of banking and finance. Each year through the Banking Awards, it recognises the leading banking institutions and individuals that have set the bar for industry excellence. The 2016 Banking Awards acknowledge the organisations and individuals within the banking and financial industries in Africa and the Middle East that drive global economic commerce, create capital and opportunities for economic growth within their regions, set the benchmarks for technological advancement and customer service, while maintaining high levels of regulatory compliance and corporate governance. The standout institutions working within retail, commercial, investment and private banking are recognized with these awards. In addition, special awards are given to outstanding CEOs in each region.
Honoured with double awards to acknowledge and celebrate its innovation and leadership in the areas of commercial and retail banking in Kuwait, Gulf Bank has achieved a prominent position on the 2016 International Banker Africa and Middle East Banking Awards list.
The first award, for Best Commercial Bank of the Year Kuwait 2016, has been awarded to Gulf Bank based on its premier standing within the commercial-banking sector, offering corporate- and institutional-banking services that include treasury, corporate advisory, foreign exchange and other cash-management solutions. Incorporated in 1960, Gulf Bank has grown to be one of the leading banking institutions in Kuwait. The bank is recognised for its high-calibre services and products that are delivered through its network of branches across Kuwait. With a focus on systematic and consistent growth, the bank has been extending its channel network and scope of services. Gulf Bank’s focus on customer satisfaction has shown an increase in brand health and an increase in qualitative indicators on client satisfaction, with superior customer service at its branches and through its contact centre figuring prominently. The Bank is also known for its strong commitment to its corporate social responsibility program, focusing on youth, education, health and fitness, helping the underprivileged, women’s empowerment, and promoting Kuwait’s heritage and culture.
The second award, Best Innovation in Retail Banking Kuwait 2016, recognises Gulf Bank’s achievements in retail banking. Gulf Bank offers a wide range of retail-banking services, focused on providing customers with first-class service tailored to specific needs combined with flexible bank products, sophisticated online services and a wide, convenient network across Kuwait. Gulf Bank is committed to keeping pace by providing innovative technological solutions to serve the needs of its clients. In particular, Gulf Bank invests significantly in four key areas: digital channels for retail and corporate customers, middleware integration, workflow, and data architecture and analytics. The bank’s strategy is to combine the use of these new technologies to provide customers with innovative products and services that meet their needs. In terms of new products, Gulf Bank launched a new loyalty program named Gulf Rewards, the fastest and most rewarding program in Kuwait. It was designed to be unique and offer superior, easy-to-use benefits. Gulf Rewards includes Gulf Points, which can be redeemed for free airline tickets and hotels stays, and the Gulf Bank ‘Entertainer’ mobile app which gives our customers exclusive offers in Kuwait, UAE, and the United Kingdom. The customer experience is simple, existing customers use their Gulf Bank online banking account to view and redeem their Gulf Points for travel and accommodations, online or through their mobile phones.
About International Banker: International Banker is the flagship brand of Finance Publishing. Finance Publishing is one of the world’s leading sources of authoritative analysis on finance, international banking and world affairs. It delivers information with excellence through a wide range of accessible formats, from websites, newsletters and magazines, to conferences.
Contact Info:
Name: Phillip Mann
Email: Send Email
Organization: Finance Publishing
Phone: +44 (0) 20 7887 2533
Website: http://internationalbanker.com
Release ID: 122105
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