Web Hosting Secret Revealed has received data from over 200 respondents to its web hosting survey for 2016, and has published both the results, and an exploratory blog on the highlights.
— Web hosting is a fiercely competitive market, and this leads every provider to claim that theirs is the very best deal available. Unfortunately for consumers, it is impossible for all of them to be right, and difficult to find out which one is really telling the truth. Web Hosting Secret Revealed is a website passionate about helping people cut through the clamor of that competition, to find the truth beneath the hype. They have just undertaken a huge customer satisfaction survey of web hosting providers, and have now published the results, together with an accompanying analysis of user behavior and industry trends.
In the WHSR web hosting survey results post, the raw data is presented for analysis as clearly as possible. The data shows the number of respondents for each listed host. It then shows an average rating from their answers, using a three-point scale (3 being the highest, 1 being the lowest) on five different factors: price, features, performance, user experience and support. These are then averaged again to give each host an overall rating.
Because of the density of information at play, WHSR have also published an accompanying blog post with the hosting survey 2016 highlights and results. This helps parse through the results and deliver the highlights and key implications to users. This delivers a breakdown of the data, together with qualitative analysis of comments made by those who submitted the information. Among the findings are clear indications that server speed and customer support were important to users, but price and convenience seemed more important.
A spokesperson for Web Hosting Secret Revealed explained, “One of the most interesting things we found showed us that individuals who thought they got a great price but a poor service did not intend to switch their hosting provider. This shows there is a perception that switching provider is difficult, and that means most people won’t undertake a switch even when dissatisfied. This is important information for marketers, who have to better incentivise people and assuage those concerns, in order to win customers over from competitor brands.”
About Web Hosting Secret Revealed: Founded in May 2008, Web Hosting Secret Revealed (WHSR) has grown to become the most invaluable online resource available to businesses, bloggers, e-commerce store owners and more. The site offers comprehensive independent hosting reviews, free server uptime monitoring tools and a regularly updated blog featuring the best new trends in the business.
Release ID: 123634