VoiceOnyx, a Hosted PBX company with headquarters in Orlando, FL has announced their interests in capitalizing on the expanding business scenario in Central Florida. President of the company Edward Warren shared his thoughts on how Hosted PBX has evolved and the rapid growth in Orlando.
— VoiceOnyx, an Orlando-based Hosted PBX company has announced its plan to capitalize on the industry’s growth potential in Central Florida. Operating in Orlando since 2006, the company wants to explore more possibilities for their ever-evolving services.
Elizabeth Allen, Vice President of this Company, said, “The market for Hosted PBX is around $20 billion. It is growing and evolving at a rapid rate beyond comprehension. We are one of those companies that contribute significantly to this market and want to further tap the one here in Orlando.”
She professed how Private Branch Exchange (PBX) has evolved from being just a line based system to Hosted PBX that allows all the flexibility and features of the cloud. Majority of PBX systems were released with only landlines in mind for more than 2 decades. These older systems could handle the basic features, but they were not customer centric and are costly to maintain.
Moreover, the manufactures of these legacy PBX systems were not specialists in cloud technologies or mobile networks like 4G or VoLTE. A substantial part of the phone system hardware market has disappeared, unable to compete with newer technologies, she further explained.
The evolution of Hosted PBX came after the introduction of reliable VoIP phones, such as Polycom. Polycom addressed all the drawbacks of its predecessors like conferencing, messages, collaboration, and call quality. VoiceOnyx installs Polycom brand desk, conference, and wireless phones exclusively to Florida businesses, according to Allen.
Allen mentions that their company has evolved with this industry and is now at a point where they can offer superior services to the rising demand of cities throughout Florida. Systematic implementation, installation, and testing enable them to provide the ideal service clients look for.
Moreover, this Orlando company, having weathered several hurricane seasons has also implemented technologies that can make communication services operational even during a power or Internet outage.
President of the company, Edward Warren commented on Orlando’s potential of employment growth and why the company targets this city. “One of the reasons why we have chosen Orlando as one of our targets is because of its growth potential. The unemployment rate has come down to just 3.4% which has given rise to more job opportunities to individuals and also to us.”
Warren further stated that the unemployment rate is decreasing although the city’s growth is increasing. The Orlando area has seen a growth of around 17.6% per year since 2010. This has raised its population by around 375,000. Additionally, in 2017, around 56,000 people moved to Orlando area.
The President was ecstatic about this growth that can have its positive impact on the expansion and development of businesses in Orlando. He is optimistic that this can further aid them to expand their Hosted PBX services here and in surrounding cities.
Allen concludes saying that the FCC in 2013 ordered the decommissioning of landlines by 2020. VoiceOnyx can help those companies transition to VoIP and Hosted PBX technologies through several program offers.
About the company:
VoiceOnyx, located at 6150 Metrowest Blvd Ste 306, Orlando, Florida 32835, is a Hosted PBX and VoIP service provider for Polycom phones. The company began their operations in 2006 and has offered their services to areas like Tallahassee, Jacksonville, Tampa, and Miami. The company holds expertise in providing concierge-level client experience for the most personalized communication services available anywhere.
Release ID: 331159