VJShop has brought tough competition to its contenders of used and new gadgets by amending its warranty policy. Now the after-sale service of availing warranty has become far easier for the people of Vietnam, nationwide.
VJShop has taken the net by storm with its new warranty policies and it’s giving the contenders a tough competition. The online company that has a history and reputation in Vietnam has reviewed all its policies and made recent amendments. The company has come forward and made changes in the warranty policy after studying the growing demand of various gadgets (both old and new) in the market.— 20th August, 2020, Vietnam:
The warranties of the policy of VJShop are standard for all the nine outlets that they have. The general terms that are popular are that all products bought at any VJShop will be warranted at all the branches of the shop, nationwide. The time of processing may differ. The timings of availing warranty are 9:30am to 6:30pm on all days of the week. Repair time under warranty might take 1 - 2 weeks for common products but for unusual one it might take longer which will be duly notified. The repaired product should also be collected from the shop within 1 month, as the shop will not be responsible for the loss of the product after that 1 month.
Warranty period of various products are different and they also depend on the company policy of brand of the product such as Sony, Fujifilm, Canon, Nikon, DJI.... There are several conditions applied to availing the product. They are the presence of the warranty card with any product sold by VJShop. The warranty period of the products are clearly mentioned either in the warranty card or on the product tag. Original brands of products are liable to warranty under the brand’s warranty policy.
There are also a few restrictions regarding availing of the warranty from the company. They are the products not sold by VJShop, products that are out of the warranty period, camera products will not come under the sensor warranty. The lenses of camera are not warranted if damaged due to handing and wear and tear. Besides, other products like flycam, gimbal,…with no model number or no warranty stamp are not liable to warranty. If the product that shows signs of dissembles and also use of non-genuine product, leading to damage is out of warranty. The product if deformed due to impact or damage by natural elements is not under warranty. But all the denied warranties can be repaired by paid service at the VJShop. The company will also not be responsible for the personal data for the products that are given for repair. VJShop also requests the customers to remove the passwords for easy repair process. These are the winning policies that are so welcomed by the people at Vietnam. The spokesperson of VJShop stated, “We are thankful to the people for their trust on us and hence we introduce these new warranty policies for the healthier after sale experience of the people.”
About the Company:
VJShop was established in 2016 with the motto of providing the best option to your passion for gadgets. After years of hard work it is a well-known name and has nine stores all over Vietnam. It is a reliable destination for all Gadgets enthusiast.
Organization: VJ Shop
Address: 22 Nguyen Thai Hoc Street , Ba Dinh District, Ha Noi City
Phone Number: 0965505515
Release ID: 88973959