Business

Small Businesses Recommended to Treat Their Customers Right

The impact of good or bad customer service is such that no business can afford to ignore this area. For example, surveys consistently show that over half of customers will stop buying from a company after experiencing bad customer service.

The impact of good or bad customer service is such that no business can afford to ignore this area. For example, surveys consistently show that over half of customers will stop buying from a company after experiencing bad customer service.

On the other hand, anyone who gets treated well is likely to go back to the same business time and time again. In addition, close to 90% of buyers get influenced by the online reviews left by previous customers.

Perhaps more telling of all is that around a quarter of people will look for companies that have treated them well even after two years have passed, while 1 in 3 will avoid companies with poor customer service for the same period of time.

Craig Ridley, who is the Founder of YourBusinessCoachingClub, said that, “top class customer service is one of many vital element that lead to a successful business. Trying to give people an experience that is memorable for all the right reasons should be a priority for any entrepreneur.”

He went further, by confirming that finding ways to gauge and improve customer satisfaction levels should be on the to-do list for every small business owner. By delighting customers, they will ensure that positive news of their company reaches far more ears.

Mr Ridley summed up the issues by adding that, “treating people in the way that the business owner would like to be treated is a fine starting point for creating levels of customer service that bode well for a bright future.”

YourBusinessCoachingClub is an innovative business coaching club that arms entrepreneurs with many of the tools that they need to make their companies work. By combining specialized coaching sessions with a far-reaching global network, this site has become a vital help to many small business owners. The YourBusinessCoachingClub approach is available for any entrepreneur looking for an experienced coach.

Contact Info:
Name: Craig Ridley
Organization: PGW Solutions Pty Ltd
Address: GPO Box R1254, Perth, Western Australia 6844

For more information, please visit https://yourbusinesscoachingclub.com/

Source: PressCable

Release ID: 242376