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Maid2Match, a local house cleaning company in Brisbane have seen a significant interest from customers in providing their services nationwide. As a result they have expanded their operations to over 15 cities in Australia.The house cleaning company has been preparing for this expansion since the beginning of the year. It has required a significant time and economic investment from the three owners, who also happen to be brothers. The biggest focus has been to ensure they could scale the same 5 star domestic cleaning experience which has made them a hit in Brisbane across the country. This meant improving the efficiency of their cleaning professionals recruitment processes and expansion of their office staff in preparation for the significant growth period they are experiencing.
Toby Schulz, one of the founders of Maid2Match says: “We consider ourselves a customer service company who are experts in cleaning. This means we spend most of our time working out how we can delight not just our customers but additionally our cleaning partners. We are able to attract the most skilled professionals thanks to the friendly and growth focused environment we have established. We invest heavily into technology which enables us to streamline a large part of the operations which in turns lowers our overheads, allowing us to reinvest in the customer experience. This philosophy has meant we can scale very quickly and now able to be a nation-wide brand. Due to customer interest we now clean homes in Melbourne, Sydney, Perth, Canberra, Adelaide and Gold Coast among others.”
“Consumers are no longer making decisions based purely on price, they now want to feel good about their purchasing behaviour. At Maid2Match we know to have the best cleaning service in Australia we must attract and retain the best cleaners. This means we must offer them opportunities not available elsewhere and treat them fairly and with the utmost respect. Sadly, this is not how all cleaning companies operate. Many of the professionals who join us are fed up of the poor treatment they have been given over the years, we are trying to be that bit of fresh air they’ve been looking for.”
SEEK learning released statistics which showed job satisfaction less than half of Aussie workers happy with their jobs. Additionally stats provided by the Australian Fair Work Commission indicated one of the primary indicators as to what made workers happy was the the flexibility to balance work and non-work commitments.
Barry Sandison, Australian Institute of Health and Welfare Chief Executive has said “The report illustrates that regardless of the number of hours worked, if an individual’s preferences did not align with their working hours, they reported lower levels of satisfaction and poorer mental health,‘’
Mr Schulz has credited the flexibility and work life harmony that Maid2Match provides for their team as a big part of their success. He encourages other business, both local and national, to explore ways to improve conditions for their work force as he has seen first hand the positive impact this has on the customer experience in the long run.
Contact Info:
Name: Toby Schulz
Email: Send Email
Organization: Maid2Match
Address: 323 Sumners Road, Riverhills, Brisbane QLD 4074
Phone: 1800207686
Website: https://www.maid2match.com.au/
Release ID: 411247
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