The “Supervisor of Quality” from Hermosillo Mexico receives the top honor.
— Julio Ortega from Listen Up Español won the gold for the Young Customer Service Professional category in the eighth annual Stevie® Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S.A. and several other countries attended.
The Business TalkRadio Network will broadcast a recording of the presentations this Wednesday, February 26, at 8:00 pm ET.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013. And more than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.
Gold winner Julio Ortega joined Listen Up Español as an agent in July of 2009 before accepting the challenge of Contact Center Supervisor in 2011. His determination and creative management approach awarded him “Team of the Month” and “Supervisor of the Month” recognition. “It was an extraordinary experience to be on stage in front of my peers to accept the gold award. No one in my family has ever had a professional accolade of this magnitude. I am honored and humbled, said Julio Ortega.”
“Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years,” said Michael Gallagher, president and founder of the Stevie Awards. “Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year’s Stevie winners for their outstanding work.”
“We strive to do more and more to deliver the best outcome for our employees and clients. Julio Ortega is an example of this commitment. What makes Julio unique is that where most great sales people are poor leaders Julio is an incredible leader. He has an innovative leadership style and passion for improvement which made his transition from agent to supervisor seamless. His numbers speak for themselves and winning a Stevie Award at 27 years of age is an exceptional achievement and acknowledges that he knows the meaning of "Delivering Awesomeness,” said Craig Handley, C.E.O. of Listen Up Español.
About Listen Up Español
Listen Up Español is the leading bilingual call center and dominant online marketer focused solely on the U.S. Hispanic market. The company offers direct response, non-profit and corporate clients a broad range of bilingual call center services specializing in inbound sales, customer service and lead generation. Listen Up Español also offers online Hispanic marketing solutions including SEO, SEM, social advertising, organic marketing, social marketing and conversion rate optimization. For more information about Listen Up Español, please visit http://www.listenupespanol.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the 8th annual Stevie Awards for Sales & Customer Service include the Business TalkRadio Network, Competence Call Center, and ValueSelling Associates.
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