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Fusionex International and Ivan Teh are pleased to announce the launch of their data-driven hospitality and travel platform for the benefit of Korea's new mega-resort. The multi-million dollar contract takes advantage of the specialities of Fusionex in the areas of Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Deep Learning, The world-class platform is an excellent choice for the amazing and beautiful resort. The resort will use the data-driven digital platform in their drive to offer high-quality customer experiences.The resort is spread across more than five hundred acres and has a range of destinations which would appeal to guests. These include theme parks, hotels, entertainment facilities, villas, condominiums and more. The contribution by Fuxionex is to roll out a comprehensive digital platform effective in engaging with guests, building brand loyalty and providing convenience for guests, all of which are designed to enhance customer experience.
The Big Data solution introduced by Fuxionex is called Fusionex Giant. The software has the capacity to consolidate information from billions of records such as traveller registration, hotel guest interactions and retail customer management. The client can use GIANT to cleanse and manage diversified data to gain information and insights which may be helpful. The information can be utilized to facilitate bookings, make product recommendations and provide a better customer experience.
The Fusionex Central Reservation System (CRS), reaches customers on their terms through convenient online, kiosk, and mobile platforms. CRS will also support requests by travel agents, providing a wider avenue for travellers to find their way to the resort. The system will also provide seamless communication between floor staff and security. Further components include the Loyalty Management System (LMS). This data and process help to ensure that customers are transformed into long-term customers. Working together, the Fusionex input benefits the connections between the resort and its customers.
More details are available at https://www.businesswire.com/news/home/20180402005416/en/Fusionex-Rolls-Major-Platform-Korean-Mega-Resort.
Contact Info:
Name: KM Chen
Email: Send Email
Organization: Fusionex International
Address: Level 12, Tower A, Plaza 33, 1 Jalan Kemajuan, Sec 13, 46200 Petaling Jaya, Selangor MY
Website: https://www.fusionex-international.com/
Release ID: 404077
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