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DALLAS (Sept. 1, 2017) — InteractiveTel, an SaaS Telephony developer, has joined the dozens of automotive solutions providers sponsoring the upcoming Marketplace Master Dealership Series and Expo, set for Sept. 6-8, at the Dallas Hyatt Regency.
Marketplace Master Dealership Series and Expo https://www.MarketplaceMaster.auto co-founder Beto Paredes said this Cypress, Texas, based firm specializes in developing telephony application that enable dealers, and its CRM partners to offer custom call capture and recording solutions for their clients.
MarketplaceMaster.com will offer three days of intense training for automotive dealers and sales professions. Scores of vendors will showcase their products and services to attendees during the event’s trade exposition. The Association of Automotive Sales Professionals will also offer both its Sales Manager and Sales Associate Certifications during the event.
“We’re proud to have attracted the attention of firm with the powerful interactive communications solutions of InteractiveTel,” Paredes said. “Its platform empowers its clients to engage its clients and then record, track, and analyze the information collected.”
Jack Behar, CEO and President of Interactivetel.com, more than 30 years of high-growth technology and telecommunications industry experience.
“We’re looking forward to an exciting show,” Behar said. “This is a top-tier event with the nation’s best automotive trainers and educators, and serves as a perfect backdrop to what we do in enhancing the customer experience and collecting and analyzing data from all telephony-related communications.”
For instance, interactivetel.com offers near real-time call analysis. When a customer’s experience on the phone or chat room takes a bad turn, the longer the he or she remains dissatisfied, the less likely their will become or remain a customers.
“One of the services we provide is a ‘sentiment analysis’ that spots key phrases and allows InteractiveTel to deliver actionable intelligence to managers as the situation unfolds,” Behar said. “We also provide a variety of customizable alerts, call and text recording, and customer interaction analysis.”
Paredes said the InteractiveTel’s level of technological sophistication is indicative of the type of vendor’s attendees can expect at MarketplaceMaster.com’s show.
“We’re were blown away at the level at which InteractiveTel can acquire information, analyze it, and provide actionable intelligence,” Paredes said. “We’re excited to see them at the show.”
About InteractiveTel
InteractiveTel is a provider of interactive communications solutions for a large range of organizations and industries – Automotive, Marine, Real Estate, Action Sports, Advertising Agencies, and Enterprise clients. It offers its partners and customers a broad choice of solutions from hosted telephony solutions, inbound and outbound calling recording and tracking, call center applications, interactive services to communicate with your web visitors instantly to complete network solutions for large enterprise customers. Visit http://interactivetel.com
About Marketplace Master Dealership Series
The Marketplace Master Dealership Series Conference and EXPO is the most dealer-focused, education-centered Conference and EXPO in the nation. The goal of the conference is to bring expert advice, sales training, and marketing best practices that will help educate and help better the automotive industry nationwide. For full details about the Marketplace Master Dealership Series Conference and Exposition visit https://www.MarketplaceMaster.auto
About Association of Auto Sales Professional
The Association of Auto Sales Professionals offers certifications for management and sales personnel throughout the retail automotive industry. Certification requirements include 12-14 hours for management professionals and 8-10 hours for sales professionals. The Certification Programs elevate the standards of the profession, which enhances individual and sales team performance. For more information about this program visit https://www.marketplacemaster.auto/certification
Release ID: 235345