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Missouri, USA. Monday 16th December: Commercial IT experts Ardent IT has revealed the introduction of a new customer support service, entitled Ardent Care, that comes into place with immediate effect and is built to provide clients with an ongoing tailored support with dedicated account technicians all for a low monthly fee.Simplicity Meets Reliability
The philosophy of Ardent IT’s new program is pretty simple: it allows commercial clients to establish an ongoing support line for all of their computer and networking queries, troubleshooting, and fault-fixing concerns while removing fears or uncertainties rooted by pay-per-call plans and other pricing strategies.
Ardent Care gives businesses access to a comprehensive range of customer care facilities from a team of highly trained professionals that understand the latest security threats, compatibility issues, and software challenges facing modern businesses. Crucially, the patient agents present information in a way that actively guides users through the problems to unlock a winning solution regardless of the individual’s computer literacy levels.
Depending on the other IT packages used by the client, it can be possible for the Ardent agents to take over the computers from their remote location to fix the problems on their behalf. Ardent Care can be arranged as a standalone service or incorporated within other packages. Either way, the set monthly fee gives SMBs clear insight that allows for easier financial management. The use of a monthly contract ensures that there is no threat in overpaying for a service they won’t need.
The reliable presence of the support team and quality of their advice is a winning combination for businesses throughout the Show-Me State and beyond. With support extending to software installation, cloud computing, data protection, security protocols, eCommerce elements, website issues, and more, businesses from all backgrounds can use the Ardent Care packages as a key ingredient in the recipe for keeping their IT facilities in good health.
About Ardent IT
Ardent IT is a Missouri-based IT specialist that focuses on supporting small businesses throughout the Show-Me State and beyond through a comprehensive range of managed IT services including but not limited to IT consulting, data backup, network monitoring, operating system migration, and on-site support that can range from one-time installations to 24/7 care.
The dynamic team of experts utilize a wealth of experience along with advanced technologies and an array of modern skills to transform the IT infrastructures of firms from all industries. Aside from meeting the current requirements, they help businesses prepare for the inevitable changes that occur as a result of the evolving digital landscape.
Ardent IT also uses custom-tailored recommendations, flexible pricing, and packages to fit the individual client needs. The introduction of their Ardent Care only takes this to another level.
More information is available at ardent-it.com. Alternatively, Ardent IT’s press contact Justin Klutenkamper can be reached on sales@ardent-it.com or 314.925.2626. Post can be sent directly to 1600 Heritage Landing #208 St. Peters, MO 63303, USA.
Contact Info:
Name: Justin Klutenkamper
Email: Send Email
Organization: Ardent IT
Address: 1600 Heritage Landing #208 St. Peters, MO 63303, USA
Phone: 314.925.2626
Website: https://ardent-it.com/
Release ID: 88939490
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