One in every forty American adults and one in twenty-five children suffer from food allergies severe enough to cause them to go into anaphylactic shock. This does not include the growing number of people being diagnosed with intolerances to gluten and soy. For more and more Americans, dining out can be a risky proposition. Even a slight exposure to an allergen can turn a relaxing dinner out into a trip to the emergency room. One innovative Kansas City deli has created a model for the restaurant industry to follow to help all their guests dine with confidence.
Jake Hendershot, owner of Pandolfi’s Deli in Kansas City, understands the difficulties faced by those with allergies and intolerances. He sought out vendors to provide him with 100% soy free meats for his award winning sandwiches. When Jake was unable to find gluten free bread that met his standards, he began testing gluten free flour brands from around the country to allow him to bake his own. Hendershot’s goal was simple: to prove sandwiches that were free of allergens could taste just as good. Soon he had developed a reputation that caused customers to drive from around the metropolitan area to enjoy his allergen free menu.
When Jake wanted to include these allergy free menus on his website, he sought the David Hayden of Hospitality Formula Consulting. Together the two worked on creating a menu that would accommodate every guest. David sat down and created a prototype for a website that allows guests to select their allergy and be presented with a custom list of options that are safe for them to enjoy. Jake posted a small sign with a QR code at the front of the restaurant to allow guests to conveniently access the information from their phones while waiting in line. To both men, this project was about far more than building a website.
Both Hendershot and Hayden have family members who suffer from severe allergies and understand the risks they face. According to Jake Hendershot, “I want every guest who walks through my doors to know that they are welcome and can enjoy a meal without worries.” David Hayden adds, “I love working with restaurant owners who have a vision. Together we have created something that I encourage other restaurant owners and website designers to copy so that every guest can enjoy a safe meal when they dine out.”
Pandolfi’s Deli is located in the Columbus Park area of Kansas City and offers traditional Italian deli fare. Pandolfi’s is committed to serving the best sandwiches in Kansas City while allowing guests with allergies to dine with confidence. Everyone can find them online at www.pandolfisdeli.com
Hospitality Formula Consulting is a Kansas City based website design and search engine optimization firm. They work with small and medium sized businesses to help them reach their online marketing objectives through cost effective solutions. Everyone can find them online at www.hospitalityformulaconsulting.com.
Visit http://www.pandolfisdeli.com for more information.
Name: Jake Hendershot
Organization: Pandolfi's Deli
Phone: (816) 569-3663
Address: 538 Campbell St, Kansas City, MO 64106