IT is an absolutely essential infrastructure for any business to succeed in the twenty first century, but it also a finely honed kind of alchemy, bringing together hardware, software, storage, servers and now even mobile devices that must work in harmony. SMaRT makes achieving such a harmony a simple process, helping businesses spend time focusing on growing their business. Their latest partnership is with TigerDirect, a member of the Systemax North American Technology Group. The vendor agreement includes but is not limited to providing Imaging and Asset Tagging Services and a variety of Technology Services.
The services SMaRT offers encompass all aspects of technology found in a business, from printers and peripherals to data backup and servers. As such, they provide the most flexible, affordable and comprehensive outsourced managed IT services in Chicago.
The company can mobilize their deskside technical support experts throughout Chicago and the surrounding areas, and handle any issue that can grind businesses to a halt, solving issues in the fastest possible time. Their support programs can be subscribed to on an ongoing basis and scaled to fit both budget and service requirements of the customer. TigerDirect have enrolled for a specific suite of services optimized for business to business customer service.
Lawrence Troemel, Sales Manager at TigerDirect, explained how SMaRT services have helped them maximize the pursuit of their goals, “We have been very pleased with the level of services that Smart Technology Services has provided to us as we continue to offer great value-added services to our customers. The team at Smart Technology Services understands the sense of urgency our B2B customers expect and they continue to meet our needs on each order. Our customers expect great sales and service engagement. Often they are looking for more than just purchasing a box. Our mission is to maximize the value added and Smart Technology Services helps us do just that.”
A spokesperson for SMaRT described the process through which they tailor their solutions, “SMaRT is committed to taking the kind of solutions people dreamed existed and making them a reality. We have devised our flexible, rapid response deskside support services to ensure that businesses can focus on what they need to achieve and not on what is holding them back. Equally, we can provide expert and specialist support for existing IT departments, as we do with TigerDirect, to supplement their work and help them optimize their infrastructural maintenance and development.”
SMaRT offers a unique blend of qualified analysts and technicians, streamlined processes and cutting-edge technology to maintain and protect IT assets. They understand every business has unique needs and challenges, and can meet them no matter the scale or complexity. SMaRT can supplement a current IT department or become a trusted partner to manage the technology environment, and can tailor IT service solutions to fit both needs and budget.
Visit http://www.smartts.com/ for more information.
Name: Ronald A. Brown
Organization: Smart Technology Services, Inc.