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ServiceNow event management and ITOM event management just got a whole lot easier with the Evanios Sepang release for ServiceNow event management. The application amplifies what a department, or even an individual can do, making correcting issues, and stopping them before they start, an efficient process. The new release is ideal for any organization that puts customer satisfaction as a top priority, as well as for professionals who often wish they had a magic crystal ball while trying to prevent or make sense of issues.
To learn more about what Sepang can do or to download a free trial version of Evanios for ServiceNow, visit Evanios.com
Evanios integrates seamlessly with ServiceNow, taking advantage of its built-in cloud and collaboration tools. Using clear visual models, Evanios allows people to see exactly how technology components and business services fit together and what the overall health of each aspect is. Any degradation is clearly labeled, including other aspects that may be affected by degradation. This is helpful as it is, as it enables operations teams to take swift action when a problem arises, but Evanios takes it a step farther and predicts potential issues.
The application also makes it easier to pinpoint the root cause of an issue, using advanced analytics and machine learning to assemble data in various ways for quick and easy identification of problems. Cause and effect events are each assigned a strength rating, so that operators can isolate issues without devoting time to enormous amounts of detective work, and normal service is restored even quicker when unpreventable events occur.
Go to Evanios.com to find out more about how Evanios can make ITOM event management more efficient or to get a free production-ready trial.
In addition to these robust features, the Sepang release brings additional aids to the table, too, such as dynamic viewing of data. Users can drag and drop, resize columns, and watch events update in real time, without refreshing. There are also several improved integrations, as well as new integrations, such as PRTG and Watch4Net. All of these changes and additions have been tested on ServiceNow versions Eureka to Helsinki, so users can relax, knowing that the whole team has access to the same features, views, and flawless experience.
About Evanios
Evanios is operated by a group of IT operations management professionals who have made it their life’s work and passion to come up with unique solutions that keep complex IT environments up and running at all times. The company’s technology provides predictive analytics and monitoring, event management, and automated incident resolution solutions, to streamline repairs and keep systems running smoothly. Check out Evanios.com for more information.
Release ID: 140625