The PPI scandal has been raging for well over five years, costing lenders £18bn in refunds so far and tarnishing the reputations of already jaded financial institutions. Delayed payouts, unfairly rejected complaints and training staff to discourage people from claiming, the headlines have been pretty damming and many mis sold consumers have been double victims of poor practice.
The piece on the PPI Claims Adviceline website discusses how to win a refund and reveals 5 mistakes that will ruin the PPI claim. It also covers classic delay and rejection tactics that lenders use to discourage complainants and prolong payouts.
Speaking about the guide, Abi Welsh, Customer Services Manager at PPIClaimsAdviceLine.com, commented: “We see banks and lenders trying all sorts to put people off and worry that those claiming alone may not know how to keep their claim progressing. That’s why we put this mini-guide together.”
“Lenders are acting unethically and the FCA has thus far failed to tackle this problem. We do understand that not all banks are acting questionably, but we want to help people get their full refund, whether it’s through us or on their own.”
At one point 75% of PPI claims at the Financial Ombudsman were brought by claims companies, that number has evened out of late as people make the most of resources such as the mini-guide to help them claim alone.
PPIClaimsAdviceLine.com has also put together an infographic outlining the PPI claims process. From finding out if anyone have PPI to choosing how to complain and a step-by-step guide to claiming – the graphic accompanies the mini guide and explains it all.
PPIClaimsAdviceLine.com is a trading style of Oracle Legal Ltd. Over the last four years the Oracle Legal team has helped thousands of people get their mis sold PPI payments back. In total they’ve helped over 80,000 people, with many more payouts in the pipeline.
Visit http://www.ppiclaimsadviceline.com/ for more information.
Name: John Gregory, Head of PR
Phone: 0800 840 7291