Listen Up Español was named a Finalist in the Young Customer Service Professional category in the eighth annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards and the new Asia-Pacific Stevie Awards.
The final results will be announced during a gala banquet on Friday, February 21 at the Bellagio Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013. Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges.
Finalist Julio Ortega joined Listen Up Español as an agent in July of 2009 before accepting the challenge of Contact Center Supervisor in 2011. His individual and team accolades included “Team of the Month” for 9 consecutive months and “Supervisor of the Month” for 5 consecutive months. These performances were noteworthy because 91% of his team was in their first year of employment with the company. “Julio Ortega is known as the “Supervisor of Quality” at our contact center. His ability to motivate individuals and create a productive team environment is extraordinary,” said Randall Anderson, C.O.O. of Listen Up Español.
More than 100 members of seven specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 27 – February 5.
“In a record-breaking year for nominations, the judges saw extraordinary quality in the achievements portrayed in these Finalist nominations,” said Michael Gallagher, president and founder of the Stevie Awards. “The final judges should enjoy reading and evaluating such a treasure trove of excellent work.”
“We strive to do more and more to deliver the best outcome for our employees and clients. Julio Ortega is an example of this commitment. What makes Julio unique is that where most great sales people are poor leaders Julio is an incredible leader. He has an innovative leadership style and passion for improvement which made his transition from agent to supervisor seamless. His numbers speak for themselves and winning a Stevie Award at 27 years of age is an exceptional achievement and acknowledges that he knows the meaning of “Delivering Awesomeness,” said Craig Handley, C.E.O. of Listen Up Español.
About Listen Up Español
Listen Up Español is the leading Spanish language call center and dominant online marketer focused solely on the U.S. Hispanic market. The company offers direct response, non-profit and corporate clients a broad range of bilingual call center services specializing in inbound sales, customer service and lead generation. Listen Up Español also offers online Hispanic marketing solutions including SEO, SEM, social advertising, organic marketing, social marketing and conversion rate optimization. For more information about Listen Up Español, please visit http://www.listenupespanol.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the eighth annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network, Competence Call Center, and ValueSelling Associates.
Visit http://www.listenupespanol.com for more information.
Name: Nelson Hill
Organization: Listen Up Español
Phone: (207)774-1425 X113
Address: 50 Monument Square, Suite 300, Portland, Maine 04101