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Knoah Solutions, Inc. (www.knoah.com), a global business process outsourcing company, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine."Receiving the MVP Quality award from a customer-centric industry publication, such as TMC’s Customer Magazine, is a third-party recognition of our best practices in Quality Management,” says Sudarshan Ankem, Vice President of Total Assure Quality and Analytics. “It validates that Total Assure QA powered by KnoahsARK provides the best-in-class, comprehensive solution compared to industry peers. It’s a result of Knoah’s decade of delivery experience serving globally competitive industry leaders who understand quality done right drives business results,” Ankem added.
CUSTOMER, the leading publication in CRM, call centers and teleservices since 1982, has honored Knoah as an elite leader in the call center industry with a supreme commitment to customer service.
“Knoah has demonstrated excellence in their ability to build a feeling of community while providing superior customer service,” said Rich Tehrani, CEO, TMC. “The editors of CUSTOMER magazine have determined that Knoah has demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”
A full list of MVP Quality Award winners were published in the March 2015 issue of CUSTOMER magazine as well as online.
About Knoah Solutions:
Whether you’re a Fortune 500 company or an SMB, Knoah Solutions’ global BPO services create memorable experiences that matter to your brand. Our customizable and flexible, multichannel solutions help you meet the needs and challenges of each of your customers through voice, chat and email to our award-winning TotalAssure QA third-party call monitoring solution; all powered by our proprietary WFO tool, KnoahsARK. Knoah has the adaptability that big companies can’t provide and a level of competency and scale that smaller companies can’t deliver on. Knoah’s innovative and consultative approach has repeatedly earned us awards and recognition from independent review bodies like IAOP. For more information about Knoah Solutions, visit www.knoah.com.
About CUSTOMER:
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
About TMC:
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo; Fitness and Sports Wearable Technology (FAST) Expo, WebRTC Conference & Expo; and more. Visit TMC Events for additional information.
For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
rconyngham@tmcnet.com
Contact Info:
Name: Tammy Weinstein, Senior Director, Marketing
Email: Send Email
Organization: Knoah Solutions, Inc.
Phone: (702) 722-5005
Website: http://www.knoah.com
Release ID: 80793
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