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There’s no question that referrals from hospitals and physicians are the lifeblood of every skilled nursing facility. And securing referrals without strategic partnerships in place will become more challenging for facilities as healthcare reform unfolds.TrustPower from Health Service Metrics offers a simple and creative way for SNFs & LTCs to grow referrals from non-traditional sources. It also securely collects patient feedback online, automates regular monthly newsletters and works to protect a facility’s online reputation.
“There is a large opportunity for skilled nursing facilities to improve patient and family engagement through email, and increase referrals from the internet through online advertising.” said Adam Wolfe, President of Health Service Metrics, “One SNF client of ours recently increased their number of website visitors to 400 per month up from 50 per month with minimal promotion. This shows that people are actively seeking out and researching facilities online. It pays to give a great first impression.”
A hospital case manager typically provides the patient or family members with a list of facilities near their home. If the patient is capable, or the family is internet savvy at all, they will go online to do some quick research. Online research will inevitably uncover a facility’s “dirty laundry” this includes all of the comments on review websites.
TrustPower helps healthcare facilities improve patient engagement, conduct online satisfaction surveys, automate e-newsletters and offers protection from negative online reviews. Learn the TrustPower elements work together to improve patient relationships by reading the PDF guide. "3 Relationship Elements That Will Grow Any Healthcare Business." Click here to download the PDF.
Learn more at: http://www.healthservicemetrics.com
Contact Info:
Name: Adam Wolfe
Email: Send Email
Organization: Health Service Metrics, LLC
Address: 13636 Ventura Blvd. #402
Phone: 888-299-5278
Website: http://www.healthservicemetrics.com
Release ID: 66565
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