Hotel Cosmopolitan today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“It gives us great pride and joy to have received the TripAdvisor® Certificate of Excellence award. Our vision of giving our guests personalized, friendly and world class service, exceeding expectations, and building memorable and delightful connections between our hotel and our guests has indeed helped us in achieving this award. More importantly however, is the patronage and support given by our guests who took the time to complete a review on TripAdvisor®,” said Glen Flores, owner/manager of Hotel Cosmopolitan. He continues, “Indeed being awarded by TripAdvisor® gives us great honor and serves as an inspiration to the Hotel Cosmopolitan management and staff to do much better in pleasing our guests.”
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience.”
Visit http://thehotelcosmopolitan.com for more information.
Name: Eric Pangilinan
Organization: Strategic NewMedia